Lately, it's practically impossible to watch television without being bombarded with commercials urging you to pick up the phone and get a quote on your homeowner or automobile insurance.
The offer to find you the lowest rate may sound appealing. But as many people are finding out, no matter how appealing the spokesperson may be, once you place the call, get a quote, and sign on, you find yourself at the end of a brief, impersonal relationship.
When you do business with us at Mid-State Insurance, it's a completely different story. With us, the end of the transaction is just the beginning of a great relationship.
What are some of the elements of that relationship? I'm thinking of some of the words of appreciation we've heard from our clients over the years. "I love your partnership attitude," one client told me. "Thanks for the great advice on insuring our son and daughter who are away at college," another said. And a man whose roof collapsed under the weight of that record snowfall over a year ago told one of our advisors that some of his neighbors were facing big financial problems because they didn't have the right kind of insurance. "Thanks for saving us from the same fate," he told her.
So how do we do it? It all comes down to personalized service. Whether you're a client - or just exploring your options - when you talk to us, we begin by helping you figure out how much and what kinds of insurance you need. And becuase we work with a number of excellent companies, we're able to match you with the one that offers the best price for the coverage you need.
But we don't stop there. We welcome your questions. We encourage you to review your coverage whenever changes occur in your life or business. And if you ever have a loss, we're here to assist you with your claim.
So whether you're exploring options or seeking answers to questions, we invite you to be in touch. We love to demonstrate our commitment to 'individualized solutions' - our personalized approach to serving our clients and the communities in which we work.